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Resources for hearing aid users

On this page you can learn how to:

Decide when it's a good time to get new hearing aids
Understand new hearing aid technologies and features
Maintain your hearing aids
Get complimentary batteries and domes for your hearing aids
Benefit from hearing aid accessories
Troubleshoot common hearing aid issues

You are always welcome to get in touch if you have any questions or need our help.

4 ways to reach our customer service

Call us

Mon-Fri: 7:30am-10:00pm EST Sat-Sun: 8:30am-5:00pm EST (please note that office hours vary by location)

1-844-836-5003

Chat online

Our online chat is open weekdays from 9:00am-5:00pm

By e-mail

Our customer service will get back to you within 24 hours

contact-us@hearinglife.com

Request a call back

We will call you back within 48 hours

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1. New hearing aids

We usually recommend investing in new hearing aids every 3-5 years - or if you recognize any of the following situations:

You want to experience the highest sound quality available
You have noticed changes in your hearing ability
Your hearing aids don’t seem to be working properly
Your hearing needs have changed (due to either health or lifestyle changes)

You are welcome to contact us when you consider getting a new hearing aid. If you visit one of our centers, you can get a risk-free trial of a modern quality hearing aid.

New hearing aids Risk-free hearing aid trial

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2. New hearing aid technologies and features

Hearing aid technology has developed significantly over the past few years.

Not only do modern hearing aids help your brain to process sound in the most natural way possible, but new hearing aid accessories help to optimize your hearing experience even further.

BrainHearing™ technology

Hearing aids with the groundbreaking BrainHearing™ technology from Oticon were designed to deliver more sound to the brain that's much clearer, all while improving speech understanding and reducing listening effort.

BrainHearing™ technology

Illustration shows artifical intelligence

Artificial Intelligence

Our latest hearing aid, Oticon Real™, uses deep learning, which is the most powerful benefit of artificial intelligence. The device is trained to process 12 million real-life sounds, giving the brain more of the information it needs to decipher intricate sound details.

Powerful chipset

Thanks to Sirius, Oticon’s new, most intelligent platform yet, their newest hearing aid, Oticon Intent™ can adapt to movement and environment. has learned to recognize all types of sounds, their details, and how they should ideally sound – including speech.

Rechargeable hearing aids

Some modern hearing aids are available with built-in rechargeable batteries. They can be charged overnight for a full day's worth of power. And you never have to buy hearing aid batteries again.

Rechargeable hearing aids

Bluetooth® hearing aids

Hearing aids with Bluetooth® connectivity can be connected to your mobile phones or tablets so that phone conversations, music, podcasts (and more!) can be heard directly through your hearing aids.

Bluetooth® hearing aids

Discreet hearing aid styles

Some hearing aids are available in a discreet, in-the-ear style, which makes these devices almost invisible. A consultation with a hearing care expert can determine if this type of hearing aid could suit your needs.

Discreet hearing aids

Modern hearing aids for those with hearing loss

Oticon Intent™

Oticon's next-generation hearing solution
Live fully and intentionally with a revolutionary hearing solution made to fit seamlessly into your life.

Experience improved speech quality and listening comfort.
Designed to be discreet, you can go about your daily life with confidence.
Stay connected all day with fast charging and fast pairing to your other devices.‡

Book a Risk-free trial** Oticon Intent™

Oticon Real™

Oticon's hearing solution

At HearingLife, we want you to stay connected to all you love in life. With Oticon Real you may experience:

Exceptional speech clarity
Significant reduction in listening effort
Revolutionary innovation for managing wind and disruptive sounds

Book a Risk-free trial Oticon Real™

Image shows person wearing Oticon More hearing aids

Oticon Own™

Oticon's new fully customizable in-the-ear hearing aid

We are all made differently – different sizes, interests and lifestyles. And so are our ears. Oticon Own^™ is tailored to each user for the most comfortable fit.

Personalized to fit your needs and lifestyle
Superior listening experience
Easy connectivity to your devices

Book a risk-free trial Oticon Own™

Oticon More™

Oticon's most intelligent hearing solution

The groundbreaking technology in Oticon More™ hearing aids enable you to decipher intricate details, understand better, and remember more with less effort.

Experience more clarity
Rechargeable and disposable battery styles available
Wide variety of connectivity options

Book a risk-free trial Oticon More™

Oticon Opn™

Unique open sound experience

The open sound system in Oticon Opn™ hearing aid gives the user the opportunity to follow conversations with multiple speakers. Using BrainHearing™ technology, it supports the brain's natural process for interpreting and understanding sounds.

Available in the discreet IIC style
Connects wirelessly to a wide range of hearing aids
Delivers improved speech understanding

Book a risk-free trial Oticon hearing aids

Oticon Zircon

Life-changing technology designed for celebration

It’s time to start socializing and celebrating a life filled with sound. Oticon Zircon delivers 360° speech and clear sound from all directions, even when in noisy environments, so you can focus on the sounds you love.

Powered by the Polaris™ platform – our most intelligent computer chip ever, offers more speed, precision and capacity
Includes an extensive range of connectivity options that allows you to connect to a wide range of devices
Available in your choice of rechargeable and non-rechargeable styles

Book a risk-free trial Oticon hearing aids

Oticon Siya

The ability to focus on what you hear

The Oticon Siya hearing aids are equipped with a powerful chip that processes sound 50 times faster than the previous generation.

Provides effective noise reduction
Connects wirelessly to a wide range of devices
Available in the discreet IIC style

Book a risk-free trial Hearing aid models

4. Hearing aid batteries

Hearing aid batteries are a crucial part of the hearing device. A new hearing aid battery will last between three and ten days before you need to replace it. The lifetime of the battery depends on multiple factors, including the hearing aid type, battery type and capacity, and how much you use it.

See our batteries

5. Hearing aid accessories

Explore an assortment of high-tech hearing aid accessories, and learn how they can improve your hearing experience and enhance your hearing aid's performance.
Accessories for connectivity

ConnectClip

With the ConnectClip, you can turn your hearing aids into a wireless headset and use the ConnectClip as your remote microphone or remote control.

Remote Control

The Remote Control accessory allows you to adjust your hearing aid's volume setting, switch between programs, and mute / unmute your device.

TV adapter

The TV adapter allows you to stream sounds directly from your TV to your hearing aids. This allows you to personalize the volume level to your needs (without affecting the volume for those watching with you). Learn more about TV listening strategies here.

Phone adapter

The Phone Adapter connects your landline phone wirelessly to both your hearing aids and the ConnectClip. During a call, your hearing aids become the headset, and the ConnectClip serves as a microphone.

EduMic

EduMic is a wireless remote microphone accessory that is often used in a classroom setting. The EduMic is worn by the teacher, and it sends sound directly into the students' hearing aids and balances out unwanted background noise.

SafeLine

SafeLine is a retention cord for customers who enjoy an active lifestyle. The cord attaches to both your hearing aids and your shirt collar so that you can be sure your devices won't be lost or damaged if they fall off.

Image shows hearing aids on the table next to mobile phone

6. Troubleshoot common hearing aid issues

When you have problems with your hearing aids, it can be difficult to know if your device needs an adjustment or a repair.

Using the link below, read about how to troubleshoot the most common issues with hearing aids. For assistance, you can call us at 1-844-836-5003.

Hearing aid adjustment and repair