Shipping: We charge $5 shipping for orders under $50. Orders over $50 get free shipping. Items come through USPS delivery and most ship within 2-3 business days.

Returns: Customer is responsible for return shipping. After the product is inspected and deemed unused we will issue a credit minus a 25% restocking fee.

Personal Information

Your privacy is important to Optimal Hearing®. Our privacy commitment to you includes:

Under no circumstances will rent or sell information about individual visitors to our site to any party outside of Optimal Hearing®.

Optimal Hearing® respects the privacy of individuals visiting Personal information that an individual submits to us on a voluntary basis, including health and/or eCommerce profiles, mailing list subscription, and any other requests found on the website will be used for the sole purpose for which it was submitted. All personally identifiable information submitted helps us better shape the health care information, content or services we provide to meet the preferences of our audience. incorporates technology to collect non-personal information about our visitors. This technology is designed to provide regularly updated site statistics. Such information allows us to better assess which resources on our site are used more often and how we can help to meet the needs of our audiences.

Website Disclaimer

This website may include information that is educational towards particular ailments, physical conditions and their treatment. The information found on is not meant to be medical advice and should not be interpreted as such. You should seek the advice of your physician or other qualified health care provider prior to starting any treatment or if you have any questions related to your health, physical fitness or medical conditions. If you suspect a hearing problem, Optimal strongly suggests you visit a qualified physician or hearing professional. Optimal does not warrant the completeness, correctness, timeliness usefulness or accuracy of any of the information provided on this site.

Optimal does not review the content of links to the site and cannot take responsibility for such content. Please use your discretion and judgment in browsing as well as any site linked to it.


Optimal remains consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA) and will never ask for any personally identifiable information from any individual under 13 years old without requesting parental consent.

Consistent with the Federal Children’s Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent.

Links To Other Websites And Services may contain links to other websites that are beyond our control. These sites have their own personal policies, which you should review when visiting them. Optimal Hearing® has no responsibility for the content within linked websites or the sites themselves. Optimal Hearing® provides these links only for the convenience and information of our audience.


Cookies are information packets sent by web servers to web browsers, and stored by the web browsers.

The information is then sent back to the server each time the browser requests a page from the server. This enables a web server to identify and track web browsers.

The two main kinds of cookies are session cookies and persistent cookies. Session cookies are removed from your computer when a browser is closed, whereas persistent cookies remain stored on your computer until deleted, or until they expire. uses session cookies to study the use of this website and to advance our audience’s website experience. The site produces statistical and other information about website use by means of cookies, which are stored on users’ computers. The duration of the cookie is through the session, an interaction term between a visitor’s browser and a particular site. When a user visits a website page, it creates a session.

Contact Us

If you have any questions or concerns regarding our Privacy Policy or any page on our website, please contact us.